CLIENT CARE PROTOCOLS
RETURN & EXCHANGE PORTAL
At NIHARA, every silhouette is handcrafted with exceptional devotion to craftsmanship. Should your garment require an alternative sizing or style, our concierge returns ensure a seamless experience.
✦ 7-DAY EXCHANGES
Hassle-free size and style exchanges within 7 days of order delivery. Garments must remain intact and unworn with security ribbons attached.
↻ COURTESY PICK-UP
We provide complimentary doorstep reverse pickups across India to ensure effortless convenience for our esteemed patrons.
❖ STORE CREDIT & REFUNDS
Approved returns are credited via lifetime gift cards or directly back to your original payment source within 3-5 business days of inspection.